Snatch Privacy Policy

At Snatch Online Casino, we respect your privacy and are committed to protecting the personal data you share with us. This Snatch Casino Privacy Policy explains what information we collect when you visit Snatch Casino.com, register an account, use the Snatch Casino app, or otherwise interact with our services, and how we use, store, and protect that data. By creating a Snatch Casino login and using our platform, you agree to the practices described below.

Who We Are

Our casino is operated by Goodwin N.V., a company incorporated under the laws of Curaçao, registration number 151353, registered at Abraham de Veerstraat 1 (also listed as Abraham de Veerstraat 9), Willemstad, Curaçao. Payments are processed on our behalf by LuckyLuck Limited, registration number HE 404194, registered in Limassol, Cyprus, acting as our paying agent. Altacore N.V. is also named as an operator of our services. We hold a licence issued by the Curaçao Gaming Control Board, licence number OGL/2024/758/0228, and our activities as Snatch Casino are governed by and interpreted in accordance with the laws of Curaçao.

Information We Collect

When you register for a Snatch Casino account, deposit funds, use a Snatch Casino promo code, or claim a Snatch Casino no deposit bonus, we collect a range of personal data necessary to open, verify, and manage your account.

Data You Provide to Us

• We collect your full name, date of birth, email address, phone number, and residential address during registration
• We collect identity and address verification documents as part of our know-your-customer (KYC) checks
• We collect payment details, including card information or cryptocurrency wallet addresses, when you deposit or withdraw funds through our casino Snatch cashier
• We collect any correspondence you send us via email or live chat, including support tickets and complaints
• We collect information you submit when applying a Snatch Casino bonus code, no deposit bonus code, or participating in our referral programme

Data We Collect Automatically

• We collect your IP address, device type, browser type, and operating system whenever you access Snatch Casino.com or the Snatch Casino app
• We collect geolocation data to confirm your jurisdiction is not among our Restricted Countries
• We collect your gaming activity, including games played, wagers placed, wins, losses, and session duration, across our slots, live casino, and sports betting products
• We collect cookies and similar tracking technologies, as described in our separate Cookie Policy

How We Use Your Information

We use the information we collect to operate Snatch Online Casino safely and lawfully. Specifically, we use your data to:

• We verify your identity and age, and confirm you are not accessing our services from a Restricted Country
• We process your deposits and withdrawals, including transactions made through our snatch crypto casino payment options such as Bitcoin, Ethereum, USDT, and other supported cryptocurrencies
• We administer bonuses, including the Snatch Casino welcome bonus, cashback, VIP offers, and the 7 Days of Luck marathon, and verify eligibility for any Snatch Casino promo code or bonus code applied to your account
• We monitor gameplay patterns to detect fraud, bonus abuse, money laundering, and other prohibited activity, including as part of our anti-money-laundering wagering checks
• We communicate with you regarding account activity, promotions, and updates to our terms or policies
• We improve our website, our Snatch Casino app, and our overall service offering based on usage patterns
• We comply with our obligations under our Curaçao Gaming Control Board licence and applicable anti-money-laundering regulations

Cookies and Tracking Technologies

We use cookies and similar technologies to remember your preferences, keep you securely logged into your Snatch Casino login session, and analyse how visitors use our site. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of our casino Snatch platform. Further detail is available in our dedicated Cookie Policy.

Sharing Your Information

We do not sell your personal data. However, we may share your information with the following categories of recipients where necessary to operate our services:

• We share data with payment processors and our paying agent, LuckyLuck Limited, to process deposits and withdrawals
• We share data with identity verification and KYC service providers to confirm your eligibility to play
• We share data with game providers and platform partners, including the software studios and live dealer providers integrated into our casino, where necessary to deliver gameplay
• We share data with regulatory authorities, including the Curaçao Gaming Control Board, upon lawful request
• We share data with affiliated brands or sister sites operating under common ownership, for account and fraud-prevention purposes
• We share data with law enforcement or regulators where required by law, or to investigate suspected fraud or breaches of our terms

International Data Transfers

Because we operate internationally and our infrastructure and service providers may be located outside your country of residence, your data may be transferred to and processed in jurisdictions with different data protection standards. Where we transfer data internationally, we take reasonable steps to ensure it remains protected in line with this policy.

Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period afterward, in order to comply with our legal, tax, and regulatory obligations, resolve disputes, and enforce our agreements. Where you request deletion of your account, we may nonetheless retain certain records where required by applicable anti-money-laundering or licensing rules.

Data Security

We implement technical and organisational measures designed to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes encryption of sensitive data, restricted internal access, and secure processing of transactions across our Snatch Casino app and desktop platform. No system, however, can guarantee absolute security, and we encourage you to use strong passwords and safeguard your own login credentials.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. Where applicable, you may:

• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data, subject to our legal retention obligations
• Object to or restrict certain processing of your data
• Withdraw consent to marketing communications at any time

To exercise any of these rights, you may contact us using the details below, and we will respond within a reasonable timeframe.

Marketing Communications

We may send you promotional emails regarding bonuses, tournaments, or new features, including notifications about a Snatch Casino no deposit bonus code or updated Snatch Casino bonus codes. You can opt out of marketing communications at any time using the unsubscribe link in our emails or by contacting our support team.

Children's Privacy

Our services are intended solely for individuals who meet the legal gambling age in their jurisdiction. We do not knowingly collect personal data from minors, and any account found to belong to an underage individual will be closed immediately, with funds handled in accordance with our terms.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We encourage you to review this page regularly. Continued use of Snatch Online Casino following any update constitutes your acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy, how we handle your data, or wish to exercise your rights, please contact our support team via live chat, available 24/7, or by emailing support@Snatch Casino.com.